SHIPPING INFORMATION
Details
Your order will be shipped as soon as production is finished and payment is received.
1. We ship your order by Canada Post, FedEx, UPS or Fright/Truck. A tracking link will be provided so you can track your order throughout the shipping process.
2. Average delivery times (once your order leaves our facility) are as follows:
Canada Post/FedEx/UPS Standard: 3-6 business days.
Canada Post/FedEx/UPS Express: 1-3 business days.
3. We ship only within Canada & United States.
4. Please note: We do not ship to Puerto Rico, the Virgin Islands, Hawaii, Alaska, or outside of North America. Unfortunately, we are also unable to ship to APO, FPO, or DPO addresses. In addition, we reserve the right, upon providing notice to the customer, to increase the shipping fee to cover:
* previously unforeseen charges for rural addresses or oversize products.
5. Overweight or Oversize items do not qualify for Free Shipping.
Shipping Faqs
Q1 : Can you ship my order to someone else?
Yes, the shipping address can be any Canadian or US address. However, if you are splitting up your order to ship to different addresses, each shipment must be $99 or more to quality for free shipping.
Q2 : Do you offer gift wrapping?
No, not at this moment. However, we are happy to include a personalized note to the recipient of the artwork. Please let us know what you would like the note to say in the Notes section when you check out.
Q3 : Do you ship internationally?
Currently, we only ship within the USA & Canada. Extra shipping charges apply to Hawaii and Alaska addresses.
Q4 : My order has arrived damaged - what should i do?
Please keep the original shipping boxes in case the carrier company needs them for inspection. Email some pictures of the problem to info@sambaranthony.com, and include your order number. We will handle the problem from there, and will be in contact as quickly as possible.
Q5 : Who do you ship with?
We use FedEx, UPS or Canada post for majority of orders. We may use other courier & freight companies for local deliveries.